To enjoy your massage experience to the fullest, we ask that you observe the Code of Conduct, and realize that personal awareness can help ensure your satisfaction, comfort and safety, as well as that of others.
RMB CLIENTS HAVE THE RIGHT TO:
A clean, safe, comfortable, and eco-friendly environment
Stop a treatment at any time, for any reason
Be treated with consideration, dignity and respect
Trained staff who respectfully conduct treatments according to RMB protocols, policies and procedures.
Ask about their Massage Therapy Center experience
Information regarding staff training, licensing and certification
RMB CLIENTS HAVE THE RESPONSIBILITY TO:
Communicate their preferences, expectations and concerns
Communicate complete and accurate health information and reasons for their visit
Treat staff and other guests with courtesy and respect
Use products, equipment and therapies as directed
Not wear perfume or scented body lotion in consideration of our clean air policy and other people's allergies
Adhere to Massage Therapy Center published policies and procedures.