Client Code of Conduct

To enjoy your massage experience to the fullest, we ask that you observe the Code of Conduct, and realize that personal awareness can help ensure your satisfaction, comfort and safety, as well as that of others.

RMB CLIENTS HAVE THE RIGHT TO:

• A clean, safe, comfortable, and eco-friendly environment

• Stop a treatment at any time, for any reason

• Be treated with consideration, dignity and respect

• Trained staff who respectfully conduct treatments according to RMB protocols, policies and procedures.

• Ask about their Massage Therapy Center experience

• Information regarding staff training, licensing and certification

RMB CLIENTS HAVE THE RESPONSIBILITY TO:

• Communicate their preferences, expectations and concerns

• Communicate complete and accurate health information and reasons for their visit

• Treat staff and other guests with courtesy and respect

• Use products, equipment and therapies as directed

• Not wear perfume or scented body lotion in consideration of our clean air policy and other people's allergies

• Adhere to Massage Therapy Center published policies and procedures.